For managers
Fewer urgent fixes
Move away from improvised troubleshooting during active stays with documented systems, preventive care and one accountable technology partner.
For property managers · Riviera Maya
Fewer technology problems. Better stays.
Nexo designs and maintains reliable property technology that helps prevent guest complaints, reduces emergency fixes and protects the reviews and rental income premium homes depend on.
Protect the guest experience
Technology reliability is part of the promise you sell.
Guests expect fast WiFi, connected cameras, dependable entry and a smart home that behaves predictably. When those essentials fail, your team absorbs the interruption and the property carries the reputational risk.
For owners
Protect premium performance
Support stronger reviews, guest confidence and the rental income that depends on delivering the quality the listing promises.
For guests
A seamless stay
Reliable connectivity and a simple, locked home-control tablet for approved lighting, climate and scenes—without making the guest your first line of technical diagnosis.
One technology complaint can cost more than a year of preventive care.
Nexo helps shift the operating model from emergency response to planned maintenance—protecting your team’s time and the owner’s asset.
A portfolio approach
Standardize what works. Document what matters.
Every property can be different without every property becoming a different technical puzzle. We establish a consistent foundation your team can understand and Nexo can support efficiently.
Baseline
Property technology assessment
Review WiFi condition, guest-experience risks, camera and entry infrastructure, smart-home health and clear upgrade priorities.
Standard
Consistent infrastructure
Professional UniFi networks with clean equipment organization, defined access, useful documentation and repeatable practices across the portfolio.
Care
Preventive inspections
Scheduled on-site reviews, Home Assistant maintenance and planned improvements designed to catch issues before they interrupt a stay.
Visibility
Management reports
Concise reporting on system condition, completed work, developing risks and recommended investments—written for managers and owners, not technicians.
What Nexo provides
A dependable operating layer behind every stay.
Professional UniFi networks
Indoor and outdoor WiFi, gateways, switching and camera infrastructure configured for stable performance and clean separation between guests, owners and operations.
Home Assistant care
Home Assistant setup, configuration and maintenance for compatible smart-home systems, with clear documentation and a support path beyond installation.
Guest-ready home control tablet
A locked-down, property-specific tablet interface for approved lighting, climate, scenes and other Home Assistant controls—simple for guests, without access to administrative settings.
Scheduled property care
Biannual preventive inspections, prioritized recommendations and local technician dispatch when an on-site visit is required.
Useful portfolio visibility
Property-level system records and management reporting that help you plan budgets, explain priorities and make informed decisions with owners.
The ideal first step
Property Technology Readiness Report
Begin with one residence. We inspect the technology, identify guest-experience and operational risks, and deliver a management-level report with practical priorities and a clear upgrade path.
How the relationship works
Local service with portfolio-level discipline.
Understand
Assess one property, its operating realities and the issues that create the most friction for guests, staff and owners.
Standardize
Create a practical UniFi and Home Assistant baseline that can be applied thoughtfully across additional homes.
Maintain
Keep systems inspected, documented and supported with clear reporting and on-site service when the property needs attention.